Why can't my husband sign in? Says there is no internet connection.

Question

He is on the same exact internet and the same type phone as me but I have no issue signing in.

Answer 1

Found the solution. Somehow, some of his security certificates were turned off in the lock screen and security menu of the phone. Turned them back on and no more problems.

Answer 2

Fuzzy Squid if you are not able to give answer stay quite at least.

Answer 3

Could he delete and reinstall the App and try again.

Answer 4

Try emailing [e-mail] about it.

Answer 5

How is it not related? It is about sololearn and issues with the app itself. You dont have to get hostile.

Answer 6

Hello Crystal,
Please add 'SoloLearn' to the Relevant Tags, a misunderstanding shouldn't have happened having that in tags, but being without, people may misunderstood you were asking in regard to another thing/platform, which considered as off-topic.

Hope it works out for you guys 👍

Answer 7

Actually when I read 'no connection', I IMMEDIATELY knew it was about Sololearn. 😂

Answer 8

Fuzzy Squid is a dump .just wasting time on learning platform. Go play video games kid

Answer 9

Try to create new account with other

Answer 10

Tried that. Don't work. He has the exact same kind of phone as me and on the same wifi. He has even tried switching to data instead of Wi-Fi and still nothing. Apparently he is not the only one that has had this issue cause there is alot of comments on Google play mentioning the same problem.

Answer 11

He has emailed. Just waiting on a reply.