+ 1

How can i cancel this purchase? I have been charged without notice

Cancel purchase

21st Apr 2020, 1:03 AM
Priatna Suardi
Priatna Suardi - avatar
12 Antworten
+ 4
Go to google play , and there check for your purchase options, there select sololearn and there you can cancel it.....
21st Apr 2020, 1:21 AM
Raj Kalash Tiwari
Raj Kalash Tiwari - avatar
+ 2
I don't think that you never clicked anything ;) Maybe you clicked on the free trial version. But to contact sololearn will be the best.
21st Apr 2020, 2:12 AM
Denise Roßberg
Denise Roßberg - avatar
+ 2
Goto googleplaystore click subscriptions and click cancel
21st Apr 2020, 2:59 AM
sid
sid - avatar
+ 2
You can cancel it in trial period...Trial period is of 3 dat during trail period you can cancel it anytime..After that they will charge you and also during that you can cancel your subscription
21st Apr 2020, 6:06 AM
Akshita Patel
Akshita Patel - avatar
0
Priatna Suardi Do you mean sololearn pro? And what have you clicked?
21st Apr 2020, 1:21 AM
Denise Roßberg
Denise Roßberg - avatar
0
I never clicked anything..it just billed to me, i wanted to refund... i know how to cancel subscription.
21st Apr 2020, 1:59 AM
Priatna Suardi
Priatna Suardi - avatar
0
I did last weekend.. they havent got back to me
21st Apr 2020, 2:09 AM
Priatna Suardi
Priatna Suardi - avatar
0
Unfortunately, the bill goes to my phone bill.. so i didnt recognize it until it dues.
22nd Apr 2020, 10:08 AM
Priatna Suardi
Priatna Suardi - avatar
0
Priatna Suardi I think this should help you: https://www.sololearn.com/faq/#q6 Otherwise you need to contact Sololearn.
22nd Apr 2020, 1:06 PM
Denise Roßberg
Denise Roßberg - avatar
0
i believe you. I could have purchased without noticing. From time time to time ad pops up to buy PRO. And if you tap cross(X) it won’t close pop up but goes through process of buying pro version. If you don’t restrict auto pay on your app then you will actually end up buying.
22nd Apr 2020, 8:34 PM
\•/
\•/ - avatar
0
They actually conning people.. 1 year in advance!! .even the most popular course charge one month at a time
25th Apr 2020, 3:15 PM
Priatna Suardi
Priatna Suardi - avatar
0
I didnt plan to subscribe
18th May 2020, 9:00 AM
Priatna Suardi
Priatna Suardi - avatar