Can't change payment method for pro membership

Question

Hi everybody,
I subscribed PRO with paypal payment, now i don't have paypal anymore, instead i want to use my debit card. Can't upgrade to PRO, in settings it tells me to "Please go to AppStore or Play Store to manage your subscription."
But i never use my devises or app, only my laptop. Sent two messages to sololearn support without answer. So any ideas how to do? Catch22

Answer 1

Wait for their reply...
They will reply soon..
or send again to
[e-mail]

Answer 2

@ Jayakrishna🇮🇳 - Thanks i wait for a while, will send them an extra email today.

Answer 3

They really don't want to solve it, say i should go to Play store or do it on the site, but when i do it on their website after filling my card information it pop-up and say:

You are already a PRO subscriber. You were not charged for a second subscription.

100% Confused. I can't reach PRO course material and iam already a PRO member? This is insane

Support help!!

Answer 4

You are already pro-member.
You can see tag on profile name..

I really not understanding your problem now actually.!
Are you not able to access pro content?