Payment issue

Question

Hi everyone,
I have paid for PRO (automatically through PayPal) but my PRO status became inactive.
I have written for support but they do not answer.
Have you got ever the same problem, what did you do then?

Thanks

Answer 1

Павел Сливенко

Answer 2

The support has come back to me recently and the problem has been solved.
Thank you, I am a PRO again.))

Answer 3

Hi! Sorry to hear that you're experiencing this. In cases like this, it's helpful to check a few things:

Make sure your payment was processed successfully via PayPal and that there are no transaction issues on your account.
Check for an email from support with instructions or information about the status of your request.
Sometimes it's helpful to contact support again with more questions.

Also, to improve your payment system, including on your website or services, I recommend checking out the https://paymentgateway.me/ payment gateway. It offers flexible solutions that can be easily integrated and improve the user experience.