Turn back to my reached level?

Question

Hello, app crushed and I had to login again and start from 0. How can I recover my past and level? Thank you

Answer 1

Maddalena Buzzola this looks like it might be your former profile. Perhaps you just need a password reset.

https://www.sololearn.com/profile/31195110/?ref=app

Answer 2

Can you share more details? Your question isn't clear. Your this user profile is created about 45-50 mins ago.

What past and level you are talking about?

Answer 3

Did you have another account that you used before for learning Python Developer?

If yes, please try to remember the email & password you used for that account. If that's the case, you will be able to recover your account, with all levels your completed while learning Python Developer course.

Answer 4

I think there might be some confusion here. Because, if your progress is gone account should still show from how long you have been using this platform to learn.

Further for more information please send email to Sololearn team at [e-mail]. Explain them what happened and provide all details you can.

Answer 5

🤗You are welcome!

Answer 6

Thank you for assistance. This is the problem. I created my profile days ago and completed many levels (till 5 or 6 in python developer). It’s disappeared… how can I recover it?

Answer 7

No I used the same google account I am using it now…

Answer 8

Thank you very much. Yes it’s strange… I am going to write. Thank you once again. Best

Answer 9

I found it!!! Thank you so much!

Answer 10

Hi guys how are you ?