I’d like to deactivate Solo Pro

Question

There’s no option to deactivate and discontinue payments in settings.

I was charged a continuation fee from last year and would like this to not happen again next year.

Where can I contact Admin support to cancel my continuous subscription?

Thanks

Answer 1

Send email to [e-mail]
You could also try through google appstore or the Apple appstore.

Answer 2

This is resolved. Thank you!!

Answer 3

Arsalan Khalid
https://www.sololearn.com/en/faq#q17

iOS
Go to your Profile.
Tap More > Settings > Manage Subscriptions. You are redirected to Apple App Store’s Subscriptions page.
Tap Sololearn, and tap the Cancel Subscription/Cancel Free Trial button.

Android
Go to your Profile.
Tap More > Settings > Manage Subscriptions. You are redirected to the Google Play Store’s Subscriptions page.
Tap Sololearn, and then tap the Cancel Subscription button.
Select the reason you are canceling the subscription, and then tap Continue.
Tap Cancel subscription to confirm the cancellation.

Web:
In the top navigation menu, click on your avatar, and then select Settings.
Select Sololearn PRO > Cancel Subscription.
Follow the instructions to confirm the cancellation.
After canceling the subscription, the status of the Current plan is changed to Inactive.