Is there any way to retrieve the courses progress and chats

Question

I have re downloaded the solo learn app after a long long time in my other device, and I mistakenly signed up with the email with which I already had an active account
And now all my course progress and chats are gone, But rest of the things are intact like followers and codes.
Is there any way to retrieve course progress or chats
And
I'm unable to message anyone to ask for help regarding this situation
Please help community members and mods
Any damage control method will be appreciated
I would like to retrieve at least chats if possible

‎‏‎‏‎Joe Igor Makarsky Bunny Oma Falk BroFar A͢J

Answer 1

Sweet Devil🌟[Less Active]🧚‍♀️🏰 it would probably be best to refer you to those that can help you.

[e-mail]

On my viewing of your profile everything appears to be intact.. 18 certificates completed 51 codes 23 code coach solutions....

Answer 2

Did you sign up by typing-in the email and password manually or you selected one of your accounts from the available Google accounts option? If you used the account-selection method, you would need to use that same method to log into your account. Or if you signed up by typing-in the email and password manually, you should use that same method to log in.

I can't really help you if you're already using the same method you used to sign up to log in. You should email Sololearn if you still have issues: [e-mail]

Answer 3

Afnan Irtesum Chowdhury I signed up using account selection method instead of logging in and it asked a bunch of stuff with I had to answer when I had downloaded SL long time ago
I'll try emailing sololearn

Answer 4

I can see the same on your profile as BroFar mentions, so I don't think you have lost anything.