+ 2

Verification problem

I have been trying to verify my account. Every time I try to upvote something a message pops up saying my account isn't verified and I have been sent an email to help me with that. I have checked my Gmail (and I checked I signed up with my Gmail account) and the only email from sololearn is a promo for the iOS app. Has anyone had this problem before, and if yes, how did you fix it or can it not be fixed?

27th Jan 2018, 10:12 AM
Don't call me princess
Don't call me princess  - avatar
7 Answers
27th Jan 2018, 10:14 AM
Nithiwat
Nithiwat - avatar
+ 8
If you still can't find the verification link anywhere in your mail, you may want to send a request to SoloLearn for a new verification link. info@sololearn.com
27th Jan 2018, 10:27 AM
Hatsy Rei
Hatsy Rei - avatar
+ 4
check your spam email ! sololearn's verification emails often reside there 😆😆😆
27th Jan 2018, 12:00 PM
cHiRaG GhOsH
cHiRaG GhOsH - avatar
+ 1
@Jan no. The only thing that is there is from 2 January and It's the Mr Armancio Ortega scam
27th Jan 2018, 10:25 AM
Don't call me princess
Don't call me princess  - avatar
+ 1
@Hatsy lemme try
27th Jan 2018, 10:28 AM
Don't call me princess
Don't call me princess  - avatar
+ 1
For ease of communication you can shorten my name to DCMP.
27th Jan 2018, 10:34 AM
Don't call me princess
Don't call me princess  - avatar
+ 1
Just had same problem, contacted service via info@sololearn.com. Got the answer two days later , they've verified my account)
11th May 2020, 10:00 AM
Shamil
Shamil - avatar