+ 5

why i am not able to see my private code on sololearn website?

29th May 2018, 7:00 AM
Nitish kumar jha
Nitish kumar jha - avatar
5 Answers
+ 5
nitish kumar jha Thanks. I checked my profile and I do see all my private and public codes (app & website). Yeah it seems like it's a bug on their end. If you've checked the filters I've mentioned earlier and they're all good, then maybe you could try: 》Clearing your browser's cache, or 》Open SL's website on incognito mode, or 》 Open SL's website with another browser If you're still experiencing this issue it's better to contact SL via info@sololearn.com
29th May 2018, 3:53 PM
Pao
Pao - avatar
+ 6
awesome! glad it worked nitish kumar jha 👌
30th May 2018, 5:41 AM
Pao
Pao - avatar
+ 4
Hi nitish kumar jha, could you please give us more details? Does this only happen with 1 private code in particular? Are you able to see this private code in SoloLearn's app? Have you selected the options [My codes] and [All] in the filters in SoloLearn's website? What is your device?
29th May 2018, 8:16 AM
Pao
Pao - avatar
+ 4
Pao thankyou so much... after removing cache now it's work.
30th May 2018, 4:58 AM
Nitish kumar jha
Nitish kumar jha - avatar
+ 2
Pao its happened to all my private codes. website: private codes are not show up on my sololearn profile but public one show out. app: in app i am able to access both public and private: for device: i don't think so device problem related to this because this problem arises this week.
29th May 2018, 9:14 AM
Nitish kumar jha
Nitish kumar jha - avatar