+ 5

[Suggestion] FAQ section in App itself...

I think there should be a FAQ section in app itself which should carry a list of general and commonly asked questions and should b updated regularly.... This will also help moderators in sorting duplicate or commonly asked questions...

4th Sep 2018, 4:47 PM
Satyendra Singh
Satyendra Singh - avatar
14 Answers
+ 5
Now u can refer to SoloLearn faqs on app itself by visiting this code https://code.sololearn.com/W0GeM80n7HEE/?ref=app
5th Sep 2018, 7:46 AM
Satyendra Singh
Satyendra Singh - avatar
+ 4
Satyendra Singh Janning⭐ is correct https://www.sololearn.com/faq/ is the official SoloLearn FAQ.
4th Sep 2018, 6:11 PM
Louis
Louis - avatar
+ 3
Suggesting not preaching Janning⭐
4th Sep 2018, 5:05 PM
Satyendra Singh
Satyendra Singh - avatar
+ 3
There r so many off topics in this sections of [q&a Discussions].... What about them?
4th Sep 2018, 5:10 PM
Satyendra Singh
Satyendra Singh - avatar
+ 3
Janning⭐ I think u r working hard to become a moderator.... My best wishes....
4th Sep 2018, 5:49 PM
Satyendra Singh
Satyendra Singh - avatar
+ 3
Janning⭐ keep going.... U r doing good job.... Hope SoloLearn team is keeping an eye on your worthy work....
4th Sep 2018, 6:12 PM
Satyendra Singh
Satyendra Singh - avatar
+ 3
Louis My only concern is this to bring down that Faq section from website to app itself.... Atleast they can provide an icon on the app which can divert the learner to website
4th Sep 2018, 6:16 PM
Satyendra Singh
Satyendra Singh - avatar
+ 2
Louis what about the solution.... Still there no FAQ section.... When this is going to b implemented....
4th Sep 2018, 6:08 PM
Satyendra Singh
Satyendra Singh - avatar
4th Sep 2018, 5:01 PM
Janning⭐
Janning⭐ - avatar
+ 1
Thanks, Satyendra Singh ! If it means I get more reporting options than: - This is inappropriate for SoloLearn - It's spam, a scam or a fake account - This account may have been hacked - It's something else I'll gladly consider the additional responsibility. :) Or SoloLearn can help existing moderators cut down on their work by marking certain community answers as "Moderator Certified" or something (provided the answer doesn't get altered afterwards, etc.) otherwise I think the poster is the only one who can see who gave the up votes (and sometimes they get consolidated in the notifications).
4th Sep 2018, 6:06 PM
Janning⭐
Janning⭐ - avatar
+ 1
I'm grateful for the existing FAQ page, though it is fairly limited and bears some updating. I try not to inundate the info@sololearn.com inbox, but I couldn't help suggesting that they explain the PRO subscription in it after they rolled it out -- seemed to be within scope.
4th Sep 2018, 6:18 PM
Janning⭐
Janning⭐ - avatar
0
Then you can use the Feedback option from within the app or e-mail SoloLearn directly at info@sololearn.com. This will help keep the focus of the Q&A section on answering questions related to learning how to program.
4th Sep 2018, 5:07 PM
Janning⭐
Janning⭐ - avatar
0
I empathize with you, but that's what moderators are supposed to be for.
4th Sep 2018, 5:30 PM
Janning⭐
Janning⭐ - avatar