+ 1

How to get back money for mistake in subscription?

I tried to pay for 1 month subscription, but the application charged me a year's payment. How can I get my money back?

3rd Jun 2019, 6:51 AM
Sergey Kozłowski
6 Answers
+ 1
According to my status of claim on reportaproblem.com, my sololearn subscription has been refunded but I’m yet to receive the money on my account till now
22nd Jun 2021, 12:29 PM
chidinma ologodo
chidinma ologodo - avatar
0
the FAQ of sololearn says to contact google/apple support
3rd Jun 2019, 6:54 AM
koala 🐨
koala 🐨 - avatar
0
Google can't help me, I dont know why, I thought that tech support of application can do this.
3rd Jun 2019, 6:59 AM
Sergey Kozłowski
0
Similar situation. Sergey, did you receive your money back?
13th Jan 2020, 8:41 PM
Ruslan PAVLOV
Ruslan PAVLOV - avatar
0
Improper payment I canceled my subscription on time because I don't agree with the price and services. In spite of that, I was cobarked €70.64. Therefore, I demand that the money be returned to me.
25th Aug 2022, 3:58 PM
Os280000000000000737362
Os280000000000000737362 - avatar