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My account progress is all gone. Is there a way to regain it ?

I recently logged into my sololearn account after some break. But my account progress is all reset i.e., it's like the first day I logged in sololearn.

27th Mar 2020, 1:52 AM
Madhava Reddy Vippala
Madhava Reddy Vippala - avatar
8 Answers
+ 7
It appears you created a new account. https://www.sololearn.com/Profile/12108183
27th Mar 2020, 2:34 AM
John Wells
John Wells - avatar
+ 4
Most likely. You used gmail login for one and email/password for the other.
27th Mar 2020, 2:54 AM
John Wells
John Wells - avatar
+ 3
Hello Madhava Reddy Vippala It looks like that you have created this account around 45 minutes ago. Is this really your account you used before the break? We will also let sololearn know about your problem. But I suggest you to write a mail: info@sololearn.com
27th Mar 2020, 2:06 AM
Denise Roßberg
Denise Roßberg - avatar
+ 3
Madhava Reddy Vippala Very strange. I hope sololearn will answer your mail soon.
27th Mar 2020, 2:23 AM
Denise Roßberg
Denise Roßberg - avatar
0
Denise Roßberg No no no. That's my account where I've completed some courses and challenges. I think my account is created 1 year ago.
27th Mar 2020, 2:22 AM
Madhava Reddy Vippala
Madhava Reddy Vippala - avatar
0
John Wells Yeah!! That's my account. But how to login into this account as unfortunately with the same account credentials I'm logging into another new account !??
27th Mar 2020, 2:41 AM
Madhava Reddy Vippala
Madhava Reddy Vippala - avatar
0
Simply try courses again and if you have already completed them then just attempt the shortcut questions
28th Mar 2020, 2:57 AM
Abhishek Singh
Abhishek Singh - avatar
0
It doesn't matter the virtual progress. Just complete the lessons. In that way you will regain and maybe level up your real experience.
28th Mar 2020, 11:16 AM
Karol200511
Karol200511 - avatar