+ 3
I can't edit my profile
Whenever I press "Save" after pressing "Edit Profile", an error occurs. "Error. An error occurred while processing your request." It doesn't matter whether I change my name, email, profile picture, password or nothing, the error always occurs.
9 Answers
+ 13
may be your phone is lagging with cache or virus. download the true sololearn app from it's official website. I know similar app like sololearn it contain virus
+ 2
it might be a problem with the servers. Just try later.
+ 1
Daljeet Singh Yes
0
I checked by editing my profile and it worked (edited) from app
try Clearing your Cache and see if it works?
WARNING: I mean Cache not Data
0
Daljeet Singh
Tried it and it didn't work, sadly
0
:(
Neikro Dent are you trying from web (sololearn. com) ?
0
I thought so, its not working
Neikro DentReport to : info@sololearn.com
//As I'm not sure since when it's happening so we have to wait till some users share some info or sololearn reacts to the mail
edit:
in the meantime you can edit your profile from app :)
edit2 : Neikro Dent Almina GĂśkçe Ăiçek
this is what I found recently in Q&A :
https://www.sololearn.com/Discuss/2292094/?ref=app
https://www.sololearn.com/Discuss/2292186/?ref=app
0
network error check your device
0
Try again after sometime,