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How and why my 15 days #backtoschool challenge got reset?

Yesterday, I completed 13 days streak (I even have screenshot) but today when I open my app and complete the lesson it says 1 day progress. Why and how?

4th Sep 2020, 1:44 AM
Sandeep Shrestha
Sandeep Shrestha - avatar
4 Answers
+ 2
Sandeep Shrestha I'm sorry for you, but don't take it personally! Betrayal? Nobody benefits from withholding your badge from you. As coffeeunderrun said, if something is not working properly on this platform then send an email to info@sololearn.com. And apart from your streak, you've learned something in these 13 days, haven't you? And that's worth a lot more than a badge. We're here to learn something and to help and assist one another! If you have such a problem again, take matters into your own hands and contact the Sololearn team. That helps you a lot more than whining and reproaching others!
25th Sep 2020, 6:49 AM
Crash
Crash - avatar
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coffeeunderrun I really don't know boss. I was frustrated so I just stop using this app and yeah I am back but will never forget that betrayal.
24th Sep 2020, 2:20 PM
Sandeep Shrestha
Sandeep Shrestha - avatar