It told me I missed the 15-day BTS streak

Question

Yesterday evening I got a notification that I missed one lesson of the 15 day Back To School streak. But I had already done a lesson about 4 hours prior to that notification. And I had an active internet connection while doing the lesson. It didn’t give me the pop up after completing the lesson. I thought it wasn’t a problem because I’ve seen others report this issue and they got the answer that the streak won’t break, like this post: https://www.sololearn.com/discuss/2482555/?ref=app. To be extra certain, I decided to complete another lesson. Still no pop up after that one.

However, I later got the notification that I didn’t do a lesson today and that my streak ended.

I was on an 11-day streak. Would be sad if this got removed while I DID do the lesson. Thanks in advance for the help.

Answer 1

contact sololearn support and tell them what happened: [e-mail]