+ 2

I can't use the PRO benefits

I need your help to update my platform, I bought one month in the platform, but I can't use the PRO benefits.

1st Feb 2021, 12:48 AM
Daniela Bastidas
Daniela Bastidas - avatar
5 Answers
+ 2
Your profile shows that you have pro subscription, means you should be able to access all. Try restarting the app and try to access them again and if you are still not able to access any feature which sololearn claimed to unlock after buying pro subscription then you can either use in app feedback system or mail them at info@sololearn.com about the same (they will definately reach you back in 1-2 working days)
1st Feb 2021, 1:24 AM
Arsenic
Arsenic - avatar
+ 2
Hi, I think there is something wrong... Try these in the order, and check if you can use pro after each step... Clearing cache, Clearing data, Uninstall and install, or update if any Contact sololearn team...
1st Feb 2021, 2:43 AM
Steve Sajeev
Steve Sajeev - avatar
+ 1
On your profile u showing pro user .
1st Feb 2021, 2:17 AM
A S Raghuvanshi
A S Raghuvanshi - avatar
1st Feb 2021, 10:20 AM
Rafiqul Hassan
Rafiqul Hassan - avatar