SoloLearn Pro

Question

I subscribed for the 14 day trial period and just had funds reserved from my account for the same. I am still within the 14 days and have cancelled my subscription, how do I get my funds reversed?

I figured the deduction comes after the 14th day if you decide to stay subscribed.

Please help!

Answer 1

Maxas Ngonga

Within 2 or 3 days they may reply.

Answer 2

Maxas Ngonga

Contact to SoloLearn on [e-mail]

Answer 3

Maxas Ngonga

You have cancelled your subscription but still showing Pro.

Answer 4

dont know why still showing pro. But will wait for response from sololearn admin. I hope I can have this resolved quickly

Answer 5

Maxas Ngonga

Try to cancel it again and see what happens.

Answer 6

thanks I Am AJ ! i have sent them an email now. Would you know what response time is so I can follow through if no response. thanks

Answer 7

I tried it now, doesnt show that im subscribed to anything. its blank.
Also, i got email back from sololearn. They said to contact apple as they cant process. Is there a support email I can use specifically for this?