Solo learn

Question

When I was using Solo Learn on the website, I was suddenly logged out and could not log in again. My account is linked to Facebook. I tried on Google Chrome and Microsoft Edge, and the problem is in both.

Answer 1

Please contact sololearn to solve this issue
[e-mail]

Answer 2

Hello. It's happening to me too, 3rd day already. First day it just logged out and I just logged in. But yesterday, when I tried to log in I got error. I just reinstalled the app and it worked. And today it still logging out every time I close app. What the jell?

Answer 3

Now that's how it is

Error 1015 Ray • 2021-08-10 16:52:21 UTC
You are being rate limited
What happened?
The owner of this website (www.sololearn.com) has banned you temporarily from accessing this website.

Answer 4

Looks like a network issue. Try logging in again

Answer 5

Normally this error should only occur if you do something "suspicious" like accessing large amounts of data in a short time, logging in multiple times in a very short time period, etc. Anything that could look like an attack on the page. Do you maybe share an ip address with a lot of people who might be using the page at the same time?
Otherwise there's probably something wrong with the page. Either way, contact the email address Simba posted. This is something sololearn's support should look at.

Answer 6

Ok and thank you for help me Simon Sauter

Answer 7

Simba

Answer 8

It happened to me too

Answer 9

I just logged in without problem. Sarah Hasan Angel Lopez are you still having the issue?

Answer 10

Simon Sauter yes still

Answer 11

Gᑌᗰᗷᗩᒪᒪ contact support with the relevant information, i.e. error message and your account information.

Answer 12

What is the browser used it? Raid Bentoumi

Answer 13

I used microsoft edge and I'm still having trouble logging inRaid Bentoumi

Answer 14

I got the same thing , i think it was for all users , it s fixed now for me

Answer 15

Sarah Hasan I m using Google chrome

Answer 16

Try to use a different browser or clear all your data (cookies ...)
Try to log in from another device ( better not connected with the same network )
Sarah Hasan

Answer 17

I daily encounter this issue atleast a time on Sololearn android app (using google account). This problem started a week ago.

Answer 18

Sarah Hasan btw i asked also a friend who never used sololearn to see if it s working , he found the same thing ( low download for the logging page + some errors )

Answer 19

Friends.plz I'm totally new to coding I donnu anything plz help me