Runtime error

Question

Can anyone save me here, every time i go on the official website of sololearn i get some kind of an error called, runtime error, any clues ???

Answer 1

EDIT: I noticed I could still access https://www.sololearn.com/Profile, which was the last page I visited before the error and after clearing cookies from my browser I was able to access https://www.sololearn.com again.

Fast way to check: Open Chrome in incognito-mode (no stored cookies are used) and try to access sololearn.

If it solves your problem you need to remove cookies that are stored in Chrome.
Open Chrome -> Press the three dots in the upper-right corner -> At the bottom, "Show advanced settings" -> Content settings (under the Privacy section) -> Cookies and other site data -> Choose a time window for how old information you want to remove (enough to choose the time you had trouble accessing sololearn) -> Done

I hope it helps

Answer 2

Where are you getting this error? Code Playground output? Desktop website error message?

Answer 3

Hmm, can't tell without seeing it. Anyways, this is what you can do.

Print screen and send the shot to SoloLearn support email. Describe how this problem occurs. If bugs are found on server-side, they will be fixed ASAP. If not, the person in-charge should provide you with troubleshooting steps.

[e-mail]

Answer 4

Maybe it's your network connection. I posted this from the official website.

Answer 5

I think I have the same error. The error only shows up in Chrome (Version 58.0.3029.110 (64-bit)), the website works fine in Edge. (I tried to access https://www.sololearn.com/).

################################################
Server Error in '/' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
################################################

Answer 6

thank you ^-^

Answer 7

desktop website error message

Answer 8

also had this issue for 4 days now on the firefox develloper edition (yes, checked updates).

clearing all cookies helped, though.
wish I knew it earlier.
Thx Henrik!