Sololearn still won't consider me a pro user and i don't know why.

Question

It's been more than 8 hours, i know i'm being a little impatient but i'd like to be able to try the pro features before the end of my trial which, due to this issue, i might be met with a way shorter deadline than it should have been if things went okay after getting the free trial, i have contacted support but have to yet receive any answer, i don't know what to do now because i'm quite sure google is well aware of the fact i got the free trial but somehow sololearn thinks i didn't, i'm considering buying an actual subscription but since i was not even able to try out the features i'd consider it a bad move at the moment, i don't know whats the best course of action right now because i've been trying everything to no avail

Answer 1

PatchouliKnowledge
This is Second time you ask this question...
We understand that you're frustrated with the delay in getting the Pro features on SoloLearn.
There may have been a technical problem.

just keep patience ,The problem will go away soon.

And..
I will recommend to mail on sololearn via emailing `[e-mail]`.
Sl team will help resolve the issue and ensure that you can access the pro features you signed up for.

Answer 2

[e-mail]

Answer 3

did you check it?
if you use a iphone / appstore / your account / abonements
do you see there sololearn as abo?

Answer 4

I have fixed the issue through support, my apologies for the trouble caused to everyone, i don't need help anymore, deeply sorry again