0
How to remove notifications mark?
Hello i have notifications mark(red dot, near bell), and it not disappearing. I push 100 times on it. Push on every event inside notification. But red dot just never disappeared. Bug?
11 Answers
+ 7
Alexandr Meskin this is a well known bug but feel free to screenshot and email info@sololearn.com ...
+ 5
Rain
The number inside the app is for all the notifications which you can't control.
Push notifications are for outside the app and you can turn them off.
+ 5
من فضلك لا ترسل رسائل غير مرغوب فيها في منتدى الأسئلة والأجوبة ادم محمد جاسم
+ 3
Alexandr Meskin ,
I have also reported it months ago.
My workaround in the Android app is to close and reopen the app. Then switch areas (such as from Profile to Create) to force a refresh.
By the way, you can supposedly reduce the number of notifications you get by turning off some notification categories in Settings, though the behavior there seems a little buggy too. For example I still get "so-and-so liked your something" notifications after turning them off. (I prefer to see only replies.) Maybe you'll have better luck.
[Edit:] Mafdi told me those choices don't affect the in-app notifications, only the external push notifications (a tiny window that pops up on your phone when you're not using Sololearn).
+ 3
Rain
You can turn most of them off, just leave the most important ones for you.
For me I turn on challenges notifications, to get notified even if I don't use the app.
This way I don't let challenges expire.
You can turn on some others like mentions.
+ 2
I reported it in November 2021, and got the following response:
Thank you for clarifying the issue -- we appreciate it! Our development team is aware of the problem and working hard to fix it in an upcoming release.
+ 1
Rain in the settings you can turn off the push notifications, they are just the notifications you get outside the app.
+ 1
Mafdi ,
Ah. Thanks.
0
Mafdi ,
Can you say more?
0
Mafdi ,
I mean say more about push notifications versus the number that appears in the app.