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Why I am loosing points?

Lately, I have been trying my best to get high amount of XPs on Sololearn. Got up to rank 4th on USA and about 70th-ish Globally But, one day Sololearn decided to push me back and took away about 230K XPs from my account? How is that fair? What is the explanation for this?

21st Dec 2023, 8:37 PM
Yousif R Wali
Yousif R Wali - avatar
2 Answers
+ 6
Hi, Recently we had several users discover a new way to cheat for XP, using this way to rack up absurd amounts of XP in a very short period of time. Everyone discovered using this exploit had their XP from that timeframe removed from their account. As a reminder for everyone, cheating for XP violates both our Terms of Use and Content Creation Guidelines. Anyone with questions should re-read those: https://www.sololearn.com/terms-of-use/ & https://www.sololearn.com/Content-Creation-Guidelines/ If you have any further questions or concerns, please don’t hesitate to contact us at info@sololearn.com so we can try to get it sorted!
22nd Dec 2023, 11:56 AM
Bunny
Bunny - avatar
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Yousif R Wali , That sounds like a question for support. Use the feedback option in the main menu or email info@solilearn.com to ask.
22nd Dec 2023, 8:06 AM
Rain
Rain - avatar