There are payment details that I didn't pay for.

Question

Hello, I'm not good at English, so I'm using a translator to ask questions. At 00:26 a.m. on the Korean date of 8/6, I got the payment details called [pro+&learn*trial over]. This happened when I was sleeping, and I first joined this site after checking the payment details, and I don't remember paying. How can I get a refund?

Answer 1

Can you share more details?
Your account is created about an hour ago. So, how your trial can get over?

Did you sign up for free trial for Sololearn? Does it show on your bank card about Sololearn subscription?

Most importantly, if you did not paid for anything... how can you ask for refund?

Korean translation below:

자세한 내용을 공유할 수 있나요? 귀하의 계정은 약 한 시간 전에 생성되었습니다. 그렇다면 재판을 어떻게 극복할 수 있습니까?
Sololearn 무료 평가판에 등록하셨나요? Sololearn 구독에 대한 정보가 은행 카드에 표시됩니까? 가장 중요한 것은, 아무것도 지불하지 않은 경우... 어떻게 환불을 요청할 수 있습니까?

Answer 2

한상록 short answer is to contact Google support or Apple support ... You can try contacting Sololearn but more likely will be referred back to Google or Apple billing support.

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