No reply from sololearn after 4 days, can't cancel subscription.

Question

First of all, don't tell me to go settings/manage subscription and cancel there. I made the subscription on the website with a credit card, and the faq says to cancel you need to contact [e-mail].

Sent an e-mail to cancel subscription 4 days ago, still no reply. This feels intentional to wait for the trial period to
pass so I can't cancel anymore. It should be a single button to cancel.

This is borderline if not already fraudulent and I'm eerily dissatisfied. I would hate for this to go on trustpilot. Please write back to [e-mail] and help me cancel, thanks.

Answer 1

Go to google play store app and cancel your subscription from there.