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I have successfully purchased annual PRO version but unable to use as PRO version

I have successfully purchased annual PRO version but, Still unable to unlock the lessons & codes Also i sent emails at info@sololearn.com many times even though there's no any response yet which is extremely disappointed. I hope, it would be fixed very soon!

28th Mar 2021, 1:14 PM
Durgesh Kushwaha
Durgesh Kushwaha - avatar
6 Respuestas
+ 2
Have tried to logout from the app and then login again? It might be a solution.
28th Mar 2021, 1:51 PM
Jan
Jan - avatar
+ 2
Yes i login & logout several times but same result
28th Mar 2021, 1:53 PM
Durgesh Kushwaha
Durgesh Kushwaha - avatar
+ 2
Have you checked account settings in App Store or Google Play Store whether there is a registered subscription or not?
28th Mar 2021, 2:00 PM
Jan
Jan - avatar
+ 2
I checked out my Google setting there is showing subscription
28th Mar 2021, 2:02 PM
Durgesh Kushwaha
Durgesh Kushwaha - avatar
+ 2
Okay, then you need to contact the support.
28th Mar 2021, 2:10 PM
Jan
Jan - avatar
+ 2
Thanks, i sent emails to support team but no response yet, hope to get response soon.
28th Mar 2021, 2:11 PM
Durgesh Kushwaha
Durgesh Kushwaha - avatar