My Sololearn profile doesn't want to update bio....

Question

I'm trying to edit my bio & I'm getting an errormessage that my email-adress is already registered. Rare and odd place for a bug, but anyway; Can you fix this?

Answer 1

Clear cache of Sololearn app

Answer 2

Try to:
1. restart phone
2. reinstall app
3. wait some time (maybe is problem with server)

If nothing help send mail to sololearn support.

Answer 3

Thanks guys. That helped, i also saw that my bio was too long over the max of 150 chars. My bio stems froms years ago and the Sololearn team added or changed the character-rule in the meanwhile. Long story short; I shortened it and now its working.