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Cant access my certificate?

I am unable to access to claim certificate, Why? I am cleared all my topics and quiz.

26th Apr 2023, 5:30 AM
Swapnil Prakash Saindane
Swapnil Prakash Saindane - avatar
14 Réponses
+ 7
Hi Swapnil Prakash Saindane, when I check your profile, it has 1 course "in progress". I don't see any completed courses. Can you make sure that you go through the course and check that there aren't any green continue buttons left to click. If you have any further problems with the certificate, email info@sololearn.com and show screenshots.
26th Apr 2023, 5:48 AM
Ausgrindtube
Ausgrindtube - avatar
+ 3
Update the app try again and check whether you completed all tasks or not?
26th Apr 2023, 6:02 AM
R🍁🇮🇳
R🍁🇮🇳 - avatar
+ 3
In your profile Introduction to Python is in progress that's why
26th Apr 2023, 6:02 AM
R🍁🇮🇳
R🍁🇮🇳 - avatar
+ 3
Check your email if you completed the course then you will get email from sololearn.
26th Apr 2023, 6:03 AM
R🍁🇮🇳
R🍁🇮🇳 - avatar
+ 3
Swapnil Prakash Saindane Update the app,do clear cache, restart the app,and try again.if it's not working Than send your issue to Sololearn via emailing.. Info@sololearn.com
26th Apr 2023, 6:05 AM
Darpan kesharwani
Darpan kesharwani - avatar
+ 3
Do you have another account? I'm not seeing an Introduction to Python course as In Progress. I see Python Data Structures as In Progress. You might have completed all the tasks but have you seen and answered every screen in every lesson?
26th Apr 2023, 8:52 AM
Ausgrindtube
Ausgrindtube - avatar
+ 2
Swapnil Prakash Saindane Which python course you have completed? Provide more details
26th Apr 2023, 5:57 AM
R🍁🇮🇳
R🍁🇮🇳 - avatar
+ 1
Swapnil Prakash Saindane In your profile, C &Python language shows in progress.... So first complete all lessons,complete lessons code and then try to download certificate. for more you can contact Sololearn via mail... info@sololearn.com
26th Apr 2023, 5:48 AM
Darpan kesharwani
Darpan kesharwani - avatar
+ 1
Swapnil Prakash Saindane maybe it's been a server issue since yesterday(I also suffered for a while). If you've completed all the tasks you'll gain your certificate now or a few times later. You can try to clear the cache of the app or it'll automatically be solved. If the issue is not solved then you can contact Sololearn as Tนktนk💕 and Ausgrindtube said. Thank you.
27th Apr 2023, 4:00 AM
Md Abdul Ahad
Md Abdul Ahad - avatar
+ 1
You can't able to access the certificate until you complete the course.
27th Apr 2023, 10:45 AM
Pradip Singh
Pradip Singh - avatar
0
I am completely completed all the task and their is nothing left but the last topic doesn't get a green mark.
26th Apr 2023, 5:52 AM
Swapnil Prakash Saindane
Swapnil Prakash Saindane - avatar
0
I am talking about only python program..
26th Apr 2023, 5:52 AM
Swapnil Prakash Saindane
Swapnil Prakash Saindane - avatar
0
https://www.sololearn.com/learn/courses/JUMP_LINK__&&__python__&&__JUMP_LINK-introduction. This one is completed but the last topics can't show the green mark.
26th Apr 2023, 6:00 AM
Swapnil Prakash Saindane
Swapnil Prakash Saindane - avatar
0
Yess I completed all the task .....
26th Apr 2023, 6:02 AM
Swapnil Prakash Saindane
Swapnil Prakash Saindane - avatar