How to remove notifications mark?

Question

Hello i have notifications mark(red dot, near bell), and it not disappearing. I push 100 times on it. Push on every event inside notification. But red dot just never disappeared. Bug?

Answer 1

Alexandr Meskin this is a well known bug but feel free to screenshot and email [e-mail] ...

Answer 2

Rain
The number inside the app is for all the notifications which you can't control.

Push notifications are for outside the app and you can turn them off.

Answer 3

من فضلك لا ترسل رسائل غير مرغوب فيها في منتدى الأسئلة والأجوبة ادم محمد جاسم

Answer 4

Alexandr Meskin ,

I have also reported it months ago.

My workaround in the Android app is to close and reopen the app. Then switch areas (such as from Profile to Create) to force a refresh.

By the way, you can supposedly reduce the number of notifications you get by turning off some notification categories in Settings, though the behavior there seems a little buggy too. For example I still get "so-and-so liked your something" notifications after turning them off. (I prefer to see only replies.) Maybe you'll have better luck.

[Edit:] Mafdi told me those choices don't affect the in-app notifications, only the external push notifications (a tiny window that pops up on your phone when you're not using Sololearn).

Answer 5

Rain
You can turn most of them off, just leave the most important ones for you.

For me I turn on challenges notifications, to get notified even if I don't use the app.
This way I don't let challenges expire.

You can turn on some others like mentions.

Answer 6

I reported it in November 2021, and got the following response:

Thank you for clarifying the issue -- we appreciate it! Our development team is aware of the problem and working hard to fix it in an upcoming release.

Answer 7

Rain in the settings you can turn off the push notifications, they are just the notifications you get outside the app.

Answer 8

Mafdi ,

Ah. Thanks.

Answer 9

Mafdi ,

Can you say more?

Answer 10

Mafdi ,

I mean say more about push notifications versus the number that appears in the app.