+ 2

Error: Unable to continue the challenge

I started a challenge with GreenGem in H. T. M. L. After completing the 5th round, the application kept on loading. As I knew that the 5th round will be the last one, I ignored it and closed the application. However, when I came back, I was told that my turn was pending. I was surprised. I continued the quiz and was taken to the "6th" round! I completed it, but as the text "Round 7" came up, the application stopped responding. I wonder what will happen. I am not sure what is going wrong. Please help.

10th May 2017, 3:16 AM
Param Siddharth
Param Siddharth - avatar
4 Réponses
+ 11
It's a common occurrence for users with bad net conn. The app will crash but the session will be registered properly. No worries.
10th May 2017, 4:09 AM
Hatsy Rei
Hatsy Rei - avatar
+ 2
but yesterday the challenge session of me and Nikhil got lost due to bad internet connection and it disappeared and never recovered
10th May 2017, 4:11 AM
Siddharth Saraf
+ 1
I have sent an e-mail to the SoloLearn administrative team regarding this issue.
10th May 2017, 10:20 AM
Param Siddharth
Param Siddharth - avatar
0
Hatsy, I agree with that, but the application crashed at the "7th" round. So the worry is - How is it possible that those unknown 6th and 7th rounds come out only due to a bad Internet connection? Could I still complete the challenge? It is sad to know that, Siddharth.
10th May 2017, 4:42 AM
Param Siddharth
Param Siddharth - avatar