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WordPress problem

Hello everyone so I pay this template for my WordPress and I try to install it but I didn't now how so I think why I don't ask same one have experience so when I try to install the plugs I don't now what happen it's just failed and give me api error so any one can help me I will be thankful for her or him

4th Jan 2019, 12:07 AM
Oman
Oman - avatar
6 odpowiedzi
0
Well what is the error exactly and how are you trying to install it?
4th Jan 2019, 12:45 AM
Mike
0
mike the error is (samething went wrong with the plugin API) I'm using hosting and I install WordPress on it
4th Jan 2019, 12:54 AM
Oman
Oman - avatar
0
Is it when you try to active that plugin or if you try to active any plugin?
4th Jan 2019, 1:00 AM
Mike
0
mike it's just the plugs of this template
4th Jan 2019, 1:03 AM
Oman
Oman - avatar
0
Since you paid for it, the company you got it from should give you support for the theme so try to reach out to them. It's hard to debug a theme without seeing the exact code.
4th Jan 2019, 1:06 AM
Mike
0
mike ok I will try to talk to the company but if you can I will give you the template to see if you can help me because I need to start my website fast as possible and the company will take a lot of time
4th Jan 2019, 1:08 AM
Oman
Oman - avatar