+ 1

"Unauthorised." when login to Sololearn

I cannot login to Sololearn on laptop. I used that for over 3 weeks but from yesterday I always receive error message "Unauthorised." when trying to login. I tried 2 different laptops - 1 Mac and 1 windows. I changed the password successfully, but still cannot login on laptop. Does anyone know what "Unauthorised." means?

30th Oct 2020, 4:16 AM
Mira Mirovsky
6 odpowiedzi
+ 9
Ah, how are you logging to the site. You did try sign-in from left side menu right? Than enter the correct email address and the password(verify manually). If you still did and experience issues contact sololearn via feedback in-app(they will reply to your registered email)
30th Oct 2020, 5:03 AM
Lord Krishna
Lord Krishna - avatar
+ 3
On the address bar click on the "Lock Icon"(which would show "view site information") Click on "Site Settings" Then "Clear data" Then Reopen the website. It would start working fine without losing any progress. Hope it Helps :)
2nd Sep 2022, 6:23 AM
Aryan Kumar
Aryan Kumar - avatar
+ 1
Have you ever clear your browsing data recently when using google? I've encountered same problem, the solution I found is to clear your browsing data again--(I don't know why, it seems some error has been sent by google account, not fault of sololearn at all) but it works.
26th Aug 2022, 8:30 PM
Yasswecancn
Yasswecancn - avatar
0
you have been banned for game
7th Feb 2022, 9:15 AM
Cai
0
Aryan Kumar, thank you were right and got me in. Thank you.
2nd Jan 2023, 5:42 AM
Javier Gamboa
Javier Gamboa - avatar
0
Aryan Kumar, you saved my code, I cannot thank you enough
21st Feb 2023, 3:34 PM
Nam in posterum
Nam in posterum - avatar