+ 8

Solo learn

When I was using Solo Learn on the website, I was suddenly logged out and could not log in again. My account is linked to Facebook. I tried on Google Chrome and Microsoft Edge, and the problem is in both.

10th Aug 2021, 4:38 PM
Sarah Hasan
19 odpowiedzi
+ 10
Please contact sololearn to solve this issue info@sololearn.com
10th Aug 2021, 4:44 PM
Simba
Simba - avatar
+ 5
Hello. It's happening to me too, 3rd day already. First day it just logged out and I just logged in. But yesterday, when I tried to log in I got error. I just reinstalled the app and it worked. And today it still logging out every time I close app. What the jell?
12th Aug 2021, 5:18 AM
🇺🇦 GUMBALL 🇺🇦 [Dead account]
+ 3
Now that's how it is Error 1015 Ray • 2021-08-10 16:52:21 UTC You are being rate limited What happened? The owner of this website (www.sololearn.com) has banned you temporarily from accessing this website.
10th Aug 2021, 5:01 PM
Sarah Hasan
+ 2
Looks like a network issue. Try logging in again
10th Aug 2021, 5:04 PM
Simba
Simba - avatar
+ 2
Normally this error should only occur if you do something "suspicious" like accessing large amounts of data in a short time, logging in multiple times in a very short time period, etc. Anything that could look like an attack on the page. Do you maybe share an ip address with a lot of people who might be using the page at the same time? Otherwise there's probably something wrong with the page. Either way, contact the email address Simba posted. This is something sololearn's support should look at.
10th Aug 2021, 7:34 PM
Simon Sauter
Simon Sauter - avatar
+ 2
Ok and thank you for help me Simon Sauter
10th Aug 2021, 7:54 PM
Sarah Hasan
10th Aug 2021, 5:01 PM
Sarah Hasan
+ 1
It happened to me too
10th Aug 2021, 5:46 PM
Angel N
Angel N - avatar
+ 1
I just logged in without problem. Sarah Hasan Angel Lopez are you still having the issue?
10th Aug 2021, 7:24 PM
Simon Sauter
Simon Sauter - avatar
+ 1
Simon Sauter yes still
10th Aug 2021, 7:28 PM
Sarah Hasan
+ 1
Gᑌᗰᗷᗩᒪᒪ contact support with the relevant information, i.e. error message and your account information.
12th Aug 2021, 5:43 AM
Simon Sauter
Simon Sauter - avatar
+ 1
What is the browser used it? Raid Bentoumi
12th Aug 2021, 9:21 AM
Sarah Hasan
+ 1
I used microsoft edge and I'm still having trouble logging inRaid Bentoumi
12th Aug 2021, 9:29 AM
Sarah Hasan
0
I got the same thing , i think it was for all users , it s fixed now for me
12th Aug 2021, 8:57 AM
Raid Bentoumi
Raid Bentoumi - avatar
0
Sarah Hasan I m using Google chrome
12th Aug 2021, 9:23 AM
Raid Bentoumi
Raid Bentoumi - avatar
0
Try to use a different browser or clear all your data (cookies ...) Try to log in from another device ( better not connected with the same network ) Sarah Hasan
12th Aug 2021, 9:36 AM
Raid Bentoumi
Raid Bentoumi - avatar
0
I daily encounter this issue atleast a time on Sololearn android app (using google account). This problem started a week ago.
12th Aug 2021, 3:26 PM
Harshit Jawla
Harshit Jawla - avatar
- 1
Sarah Hasan btw i asked also a friend who never used sololearn to see if it s working , he found the same thing ( low download for the logging page + some errors )
12th Aug 2021, 9:26 AM
Raid Bentoumi
Raid Bentoumi - avatar
- 5
Friends.plz I'm totally new to coding I donnu anything plz help me
12th Aug 2021, 9:57 AM
French Star