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My Sololearn profile doesn't want to update bio....

I'm trying to edit my bio & I'm getting an errormessage that my email-adress is already registered. Rare and odd place for a bug, but anyway; Can you fix this?

17th Nov 2021, 9:43 AM
Michael Fransman
Michael Fransman - avatar
3 odpowiedzi
+ 3
Clear cache of Sololearn app
17th Nov 2021, 11:45 AM
Sâñtôsh
Sâñtôsh - avatar
+ 2
Try to: 1. restart phone 2. reinstall app 3. wait some time (maybe is problem with server) If nothing help send mail to sololearn support.
17th Nov 2021, 10:35 AM
PanicS
PanicS - avatar
+ 1
Thanks guys. That helped, i also saw that my bio was too long over the max of 150 chars. My bio stems froms years ago and the Sololearn team added or changed the character-rule in the meanwhile. Long story short; I shortened it and now its working.
17th Nov 2021, 12:17 PM
Michael Fransman
Michael Fransman - avatar