My Code Playground doesn't work in any course

Question

Code Playground not working. Help. I already update the app to the last versión and keeps like that

Answer 1

Thank you for the tag Rik Wittkopp !

And Marcos Ezequiel Hernández Damaglia ive escalated this to the internal team so hopefully we can investigate for a resolution asap AND someone can get back to you

Answer 2

Marcos Ezequiel Hernández Damaglia
"Oops, someth8ng went wrong" is usually associated with the Sololearn servers not responding.

It usually gets rectified within hours.

I suggest you do something else for now, and try again later.

If it persists, contact [e-mail] with details

Answer 3

Bunny
Sorry to bother you this way.

Marcos Ezequiel Hernández Damaglia has not received a response to this problem which has been persisting for months now.

Could you please ask one of your gurus to investigate?

Answer 4

Bunny Thank you very much! I await the response of the team. you are all good people, the programmers have the best community. And thank you Rik Wittkopp for calling bunny :)

Answer 5

MATOVU CALEB I remember spending a lot of times bits (I think 5) to experiment with the code. But if I'm mistaken at least I should get a message saying that I'm not a pro member or something, not an "oops, something went wrong" message

Answer 6

Marcos Ezequiel Hernández Damaglia you should be getting a response soon looking for more info! They also couldn’t find a previous email, so I apologize, something must’ve gone wrong with the emails and that must be why you hadn’t heard back previously.

If anyone else is having this exact issue, please email in to [e-mail] with screenshots and details!

Answer 7

Marcos Ezequiel Hernández Damaglia i will follow up! Last i saw earlier this week, the devs had requested our customer service team ask you for the video so i dont know how the investigation was going after that.

Answer 8

What the message you can there? Error?
You can ask directly by
mailto: [e-mail] , if it seems a bug anytime with proper details, screen shots....

Answer 9

When I touch "tap to try" in any example of any lesson of any course. It sends me to the Code Playground (as expected), but it says "Oops, something went wrong. We could not complete the request"

Answer 10

And thanks. I'm going to send an email and see if they can help me

Answer 11

Rik Wittkopp I have this problem like for 2 months already. I already send a mail and I'm waiting for a response. Thank you :)

Answer 12

Marcos Ezequiel Hernández Damaglia as far as I know bits can't be used on the tap to try option

Answer 13

@Bunny Ohh don't worry, there are no problems with the emails, because I sent only a email, it was yesterday, it's the first time I comunícate this, before I didn't sent because I didn't need to practice to much, but now I want to learn new languages so I would like to try the codes

Answer 14

Bunny Oh, yes, I sent the video 6 days ago. Thanks, I will keep waiiting

Answer 15

Marcos Ezequiel Hernández Damaglia
You need to be a pro member to tap the "tap to try" button

Answer 16

MATOVU CALEB I know but you can spend a few bits too, but I get an error instead of that option

Answer 17

Bunny Hi. Sorry. The team is not responding my emails, they asked me to send a video but then nothing more, It's been 8 days since I sent the email. could you do something to help me?