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frustrated that my 80 streak was incorrectly ended 7/3/2024

My 80 streak was incorrectly ended 7/3/2024 because this website was not available much of the day. When I accessed it around 11 pm EDT, the received "Oops, Error!" three times after it took several minutes to only the load the first two slides. So I quite trying. Frank Nigh

4th Jul 2024, 4:37 PM
Frank Nigh
Frank Nigh - avatar
2 odpowiedzi
+ 4
do you have a screenshot about your streak? but anyways: write a message to: info@sololearn.com about this issue, and they will restore it. they are trying to restore everybody's streak, don't worry
4th Jul 2024, 5:54 PM
Mihaly Nyilas
Mihaly Nyilas - avatar
+ 1
It would be less trouble if Sololearn just auto save and restore everybody's streak everytime it's server is down for maintenance. It is predictable that events like these are disruptive. A preventive measure is the wiser option to having a ton of bad user experience and email complaints.
5th Jul 2024, 2:59 AM
Bob_Li
Bob_Li - avatar