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why am i not recieving the account activation emails

I have completed the python course with an account set up but when i try and sign in to any of the other sololearn apps using my email/password combination (yes i do know the right one) it says that my account needs to be activated and to check email for instructions, but after many days these never come so i cannot do anything more with the apps

2nd Sep 2017, 7:18 AM
jon
jon - avatar
2 odpowiedzi
+ 2
What other SoloLearn app do you mean? you mean sign in from web, or are you still using the "per-language" app? Verify that e-mail from SoloLearn didn't end up in your Spam folder. If you've checked the Spam folder and can't find it you might have to take @Michelle's suggestion to e-mail SoloLearn directly. Hth, cmiiw
2nd Sep 2017, 7:51 AM
Ipang
+ 1
Emailed them and that seemed to trigger the activation email
2nd Sep 2017, 8:00 AM
jon
jon - avatar