+ 2

Am I the only one experiencing this?

For the past three weeks,I've been unable to send private message..some suggested I verify my acc which I did when I opened my acc,I had to change my mail so I could re-verify it,still my messages are not still working... pls is their any other thing I can do?

12th Jul 2020, 2:09 PM
Emmanuel
Emmanuel - avatar
7 Respostas
+ 1
Darklight Which sololearn version do you use? The latest is 3.4.4 (10.07.2020) If you are using the actual version please contact sololearn: info@sololearn.com
12th Jul 2020, 10:44 PM
Denise Roßberg
Denise Roßberg - avatar
+ 3
It might be your network problem. Yes many of them were facing this problem but now I think its solved
12th Jul 2020, 2:11 PM
Ayush Kumar
Ayush Kumar - avatar
+ 3
Denise Roßberg thanks it fixed
13th Jul 2020, 9:26 AM
Emmanuel
Emmanuel - avatar
+ 2
This has been a problem for many people since many days. I personally didn't run into this problem, but an update did come on June 30th (which said that they did some bug fixes). What you can do is, see if your app is up-to-date, and if it is, wait, because the SL team already knows about this
12th Jul 2020, 2:13 PM
XXX
XXX - avatar
+ 2
XXX after I changed my mail and re-verified my acc i updated my app it is still the same,like you said i'll wait since it not a new problem
12th Jul 2020, 2:20 PM
Emmanuel
Emmanuel - avatar
12th Jul 2020, 2:12 PM
Emmanuel
Emmanuel - avatar
+ 1
Denise Roßberg Ok i will check
13th Jul 2020, 9:05 AM
Emmanuel
Emmanuel - avatar