+ 2

Bug in SoloLearn?

I have verified my account multiple times, changed email then verified again, but the problem is that I can't open messages. It worked days ago, but all the sudden it doesn’t work now. I have tried to make different accounts with different mails, but it still doesn’t work. What should I do?

28th Oct 2020, 11:33 PM
Raymv
Raymv - avatar
7 Respostas
+ 10
Raymv Level 2 isn't enough to use messenger feature. So, please try level upping to 3 or more. It's not a bug Edit: Keep learning until you're able to respond the messages. I think Sololearn made some restrictions in messenger feature nowadays. Contact them if nothing happens. info@sololearn.com
29th Oct 2020, 1:07 AM
Simba
Simba - avatar
+ 5
Pls contact a mod member or email sololearn at info@sololearn.com and report it
29th Oct 2020, 12:02 AM
Jella
Jella - avatar
+ 4
Clear App Cache, restart phone and try again. Lots of problems occur when a lot of cache gets collected. I do this quite often.
29th Oct 2020, 1:06 PM
Charitra
Charitra - avatar
+ 3
Simba I thought that was the problem so I completed entire course in HTML with my main account, but sadly it didn’t work. Thanks for help anyway! I’m waiting for their response.
29th Oct 2020, 12:27 PM
Raymv
Raymv - avatar
+ 3
Write to Sololearn and wait for them to tell you that it's not a bug.
30th Oct 2020, 11:49 AM
Sonic
Sonic - avatar
+ 2
Safalta Pokharel It says: please activate your account and keep learning to enable messenger. Activation instructions have been sent to your email.
29th Oct 2020, 12:16 PM
Raymv
Raymv - avatar
+ 2
Simba I doubt that is the problem. I have other accounts with lvl 3+, but none of them works...
29th Oct 2020, 12:17 PM
Raymv
Raymv - avatar