Request for Refund of Incorrect Charge for SoloLearn 14-Day Free Trial

Question

Dear SoloLearn Support Team,

I hope this message finds you well. I am writing to request a refund for a charge that was incorrectly applied to my account.

On June 5 or 6, I decided to sign up for the 14-day free trial of SoloLearn Pro, which included an annual subscription priced at ₹4200. I completed the payment process accordingly, but my free trial did not start, so I canceled the subscription.

On June 8, I attempted to sign up for the 14-day free trial again. This time, after completing the payment process, I was charged ₹4200, even though it was supposed to be a free trial period.

I kindly request a refund of the ₹4200 that was charged to my account, as I signed up under the impression that I would receive a free trial without any immediate charges. I have mailed you. Please do reply me.

Here are the details of the transaction:
Date of charge: June 8, 2024
Amount: ₹4200

Answer 1

You should NOT post your personal data on a public forum.

Answer 2

Aditya It takes time to get reply don't worry sl team will help you.

Answer 3

Thank you sir, for your support.

Answer 4

Lisa yes thanks for Suggestion

Answer 5

Yes sir