Why when i try to upvote an article on sololearn i get an error like your email is not activated and yet i did activate it

Question

Email activation error

Answer 1

Hi Leon! as I visited your profile I also see that you haven't got the badge for a verified account, you should get that badge if your account had been verified.

If you had received an activation e-mail and followed the instructions correctly it normally should be fine, but just in case, you can send an e-mail to [e-mail] to get a confirmation over the verification issue.

If you're sending the e-mail to them from an alternate e-mail address then don't forget to also mention the e-mail address used for signing up. May you resolve this soon!

Answer 2

have you logged out and logged back in since you activated your account? if not then try that

Answer 3

Thanks so much lpang

Answer 4

Thanks more guys my issue was sorted out after contacting sololearn via email👍

Answer 5

Eleanor let me try that thanks