Hi , I need money back for the annual subscription

Question

My subscription was expired before I added new payment method. , after adding new payment method it switched automatically from expired to active and charged me an anuual price though I didn’t want to have it, I cancelled that subscription once again, but still I need money back for subscription I not gonna use

Thanks in advance

Answer 1

I just signed in the solo learn app .and it ask me to login Google account. and it taken my money without my knowledge..from my bank account.which charged me an annual price..please refund my money..

Answer 2

Manseong, Apple refund me after two days. Just commuticate Apple. Good luck!

Answer 3

Similar situation.
Dmitry, did you receive your money back?

Answer 4

The same situation.
I received a message that the app charge me. So I sent Apple and SoloLearn about refund. I will just wait...

Answer 5

please how do i get a refund, i accidentally paid for sololearn Pro and i need a refund

Answer 6

i need my money back too.. i had been trying to cancel my subscription all day bit network issues wouldnt allow me. next thing boom ive been debited for a year... please how do i get my money back

Answer 7

hey @dmitry sapozhnikov , I am facing similar issue. I started a free trail and then i got debited for an annual subscription. this happened through google play . Do you got your money back. please tell me what to do .

Answer 8

also, if i cancel my subscription will i get money back

Answer 9

I gone for three days free tril but the out 520 has been debited from my account I subscribed the pack how can I get refund

Answer 10

refund me now

Answer 11

I would like to request a refund for my 1 year Sololearn subscription too.

Answer 12

Even me too I’m facing that issue the last amount I have in my bank they took it all and I want it to be refunded back to me

Answer 13

Pls I need refund back u mistakenly did an annual subscription instead of monthly subscription. I am a student can't afford annual subscription for now

[e-mail]

Answer 14

Did any of you get a refund

Answer 15

Cause I am also facing the same issue as you

Answer 16

i need refund too
Accidentally paid for 1year package how do i get my money back

Answer 17

I also purchased a yearly subscription of the app but it is not working..

Answer 18

Guess I'm another victim of this scam.

Answer 19

You should email to Sololearn at [e-mail]
https://www.sololearn.com/Contact/