+ 2

Why can't my husband sign in? Says there is no internet connection.

He is on the same exact internet and the same type phone as me but I have no issue signing in.

7th Sep 2019, 3:03 AM
Crystal O'Dell
Crystal O'Dell - avatar
11 ответов
+ 3
Found the solution. Somehow, some of his security certificates were turned off in the lock screen and security menu of the phone. Turned them back on and no more problems.
7th Sep 2019, 5:49 AM
Crystal O'Dell
Crystal O'Dell - avatar
+ 9
Fuzzy Squid if you are not able to give answer stay quite at least.
7th Sep 2019, 4:01 PM
Ayushi Gujarati
Ayushi Gujarati - avatar
+ 5
Could he delete and reinstall the App and try again.
7th Sep 2019, 4:00 AM
Sonic
Sonic - avatar
+ 4
Try emailing info@sololearn.com about it.
7th Sep 2019, 4:09 AM
Sonic
Sonic - avatar
+ 3
How is it not related? It is about sololearn and issues with the app itself. You dont have to get hostile.
7th Sep 2019, 3:35 AM
Crystal O'Dell
Crystal O'Dell - avatar
+ 3
Hello Crystal, Please add 'SoloLearn' to the Relevant Tags, a misunderstanding shouldn't have happened having that in tags, but being without, people may misunderstood you were asking in regard to another thing/platform, which considered as off-topic. Hope it works out for you guys 👍
7th Sep 2019, 5:18 AM
Ipang
+ 2
Actually when I read 'no connection', I IMMEDIATELY knew it was about Sololearn. 😂
7th Sep 2019, 8:14 AM
HonFu
HonFu - avatar
+ 2
Fuzzy Squid is a dump .just wasting time on learning platform. Go play video games kid
8th Sep 2019, 1:22 AM
Ankush Mavi GUJJAR
Ankush Mavi GUJJAR - avatar
+ 2
Try to create new account with other
8th Sep 2019, 1:25 AM
Ankush Mavi GUJJAR
Ankush Mavi GUJJAR - avatar
+ 1
Tried that. Don't work. He has the exact same kind of phone as me and on the same wifi. He has even tried switching to data instead of Wi-Fi and still nothing. Apparently he is not the only one that has had this issue cause there is alot of comments on Google play mentioning the same problem.
7th Sep 2019, 4:07 AM
Crystal O'Dell
Crystal O'Dell - avatar
+ 1
He has emailed. Just waiting on a reply.
7th Sep 2019, 4:29 AM
Crystal O'Dell
Crystal O'Dell - avatar