+ 1

Help! Charged twice for Subscription!

Help! Charged twice for Subscription! I set up an autopay mandate (worth ₹ 4200, roughly $52) before starting my Pro trial, however after the 14 day period ended, sololearn asked me to pay the subscription fee once again. I paid (₹4100 or $51) again. However it seems I have been charged twice for the same thing. Please help!!

30th Aug 2024, 12:57 AM
Satyam Bhatia
Satyam Bhatia - avatar
4 ответов
+ 7
Contact Sololearn by email about the matter. Info@Sololearn.com This is the only way they recommend to reach them about billing issues.
30th Aug 2024, 3:22 AM
Brian
Brian - avatar
+ 4
Hi, Brian that helped, I recieved a refund for one of the 2 payments. Thank you for your inputs! 🙏🏼
30th Aug 2024, 6:11 AM
Satyam Bhatia
Satyam Bhatia - avatar
+ 3
Satyam Bhatia wow, that was lightning quick! I am glad to hear they resolved it right away. ⚡️⚡️⚡️🤗
30th Aug 2024, 7:41 AM
Brian
Brian - avatar
+ 1
Thank you! Brian
30th Aug 2024, 4:43 AM
Satyam Bhatia
Satyam Bhatia - avatar