+ 4

How is my account not activated?

My email account is active and working. Yet Sololearn says my account is not activated, I can't upvote people's posts but they can upvote mine. Apart from that my Sololearn account is working perfectly. I don't know what to do. I need help!

5th Oct 2017, 10:31 AM
Ore
Ore - avatar
20 ответов
+ 6
@ICE : Apologies for replying late. Yep, maybe, you can ask the developers at info@sololearn.com to send you another verification email.
5th Oct 2017, 1:28 PM
Dev
Dev - avatar
+ 7
No, you haven't yet activated your account, checkout for an email from SoloLearn. Once you have your account activated, you'll get the verified account badge!
5th Oct 2017, 10:34 AM
Dev
Dev - avatar
+ 7
@ICE : You would've got an email from SoloLearn 5 months ago (when you first created your SoloLearn account).
5th Oct 2017, 10:43 AM
Dev
Dev - avatar
+ 4
Yes, chck your inbox. If you entered it correcrly, it will be there
5th Oct 2017, 10:38 AM
👑 Prometheus 🇸🇬
👑 Prometheus 🇸🇬 - avatar
+ 3
Is there something in your account that says "Resend verification email" or something like that? Maybe go under your account settings?
5th Oct 2017, 11:06 AM
Casey Hampson
Casey Hampson - avatar
+ 2
An email from Sololearn?
5th Oct 2017, 10:35 AM
Ore
Ore - avatar
+ 2
No email😑 And things have been working fine until about 4 months ago
5th Oct 2017, 10:42 AM
Ore
Ore - avatar
+ 2
@Dev No mail was sent! What should I do?
5th Oct 2017, 11:03 AM
Ore
Ore - avatar
+ 2
Thanks @Dev
6th Oct 2017, 9:40 AM
Ore
Ore - avatar
+ 1
@Casey Hampson No! I guess I'll have to start all over once again!!!
5th Oct 2017, 11:15 AM
Ore
Ore - avatar
+ 1
Ya.....i got my email n clicked verify account n now i got a badge of verified account...n everything fine....
21st May 2019, 1:58 PM
Preyum Kumar
+ 1
I know it´s been almost 3 years, but I had the same problem, and solved it by searching the mail sololearn sent me when I created my account to verify it, and it worked. You perhaps have solved it or created a new account, but this could help another people because the "not-activated account" problem keeps being a headache nowdays. Have a nice day! :D
28th Jul 2020, 1:38 PM
Luca
Luca - avatar
+ 1
Divy Singhal Contact Sololearn via mail. I did that and they fixed it for me. Their email address is info@sololearn.com
5th Aug 2021, 7:15 AM
Ore
Ore - avatar
0
same here with me no email
5th Oct 2017, 3:00 PM
Pickle_Rick()
Pickle_Rick() - avatar
0
Same with me
21st May 2019, 1:54 PM
Preyum Kumar
0
Search ur email in gmai people you'll get it
21st May 2019, 1:59 PM
Preyum Kumar
0
Thank you i just checked my 3 year old mail...and clicked Activate Account and now it's Activated...
11th Jun 2019, 5:15 AM
kamlesh patil
kamlesh patil - avatar
0
Luca In my case, I searched through all my mails even my spam. I did not find it. Sometimes the mail is filtered as spam which means it gets deleted after 30 days. If that happens the user will not be able to verify his/her account except by sending complaints to info@sololearn.com
28th Jul 2020, 1:57 PM
Ore
Ore - avatar
0
i created account 5 days back and i did not get any verification mail ..i have checked all my folders.. promotions spam everthing but no verification mail
28th Jul 2021, 6:28 PM
Divy Singhal
Divy Singhal - avatar
0
Message is not working
9th May 2022, 7:17 AM
Aditya Yadav
Aditya Yadav - avatar