+ 66

Problem with sending messages!!

I am not able to send msgs to anyone and not even the groups. I have tried all the methods like reboot, uninstall and then install again, reload, etc etc etc. Please help me! The error msg of "The message wasn't sent!" always comes when I try to send a msg. Is anyone facing a problem similar to this? Although I am able to post codes, comments etc. This problem occured around 15-16 hours ago. I have checked my network connection too! I have also read many questions similar to this but still I am not able to send any message even after trying the solutions many times! I have uninstalled and installed this app again for 2 times!! When will this problem be solved? I just can't wait, sorry, if you got disturbed because of me mentioning you! ๐Š๐ข๐ข๐›๐จ ๐†๐ก๐š๐ฒ๐š๐ฅ Ace BroFar ~ swim ~ John Wells Jay Matthews Louis David Dolejลกรญ MiKoLa๐Ÿ”ฅ3L17.6L16=>L18 Nileshโœฐ I hope moderators will have the solution!

22nd Jun 2020, 8:43 AM
Namit Jain
Namit Jain - avatar
108 Answers
+ 37
Namit Jain moderators can't fix the issue as it's sololearn developer works, we can forward the message to developers but for this issue it's most appropriate to write an mail at info@sololearn.com with your device information like model number, android version, firmware and describe the messanger issue to them as it's issue is related to device configuration which different for person to person. They will look into the issue and try to solve that soon. May be the new update is broke something for some device compatibility which can be fix once you share the above information via mail.
22nd Jun 2020, 9:02 AM
GAWEN STEASY
GAWEN STEASY - avatar
+ 36
Even i am also having the same problem ๐Ÿ˜ฃ๐Ÿ˜ฃ
23rd Jun 2020, 8:34 PM
Lamya๐Ÿ˜‰
Lamya๐Ÿ˜‰ - avatar
+ 24
Also experiencing same at the moment, but I can see others sending messages๐Ÿ˜‚
22nd Jun 2020, 8:53 AM
ProfOduola๐Ÿ™๐Ÿ‡ณ๐Ÿ‡ฌ
ProfOduola๐Ÿ™๐Ÿ‡ณ๐Ÿ‡ฌ - avatar
+ 23
Namit Jain Long press on the sl icon in your phone. 2. A pop up would appear........ 3. You can see several things for eg:- duplicate app, settings, etc 4. Click on settings 5. At the bottom part , there is an option clear data. 6. Click on clear data. 7. You will see two options - clear data, clear cache 8. Click on clear cache...... (Works only for me don't know whether it will work for you or not)
22nd Jun 2020, 10:24 AM
Nilesh
Nilesh - avatar
+ 21
The same thing is happening to me, I cannot send messages or reply to those who sent me and I've been like this for several hours ๐Ÿ˜”๐Ÿ˜”
23rd Jun 2020, 2:25 AM
Dalia Matus
Dalia Matus - avatar
+ 19
It would be better if in a private code we tag others and keep on chatting. (Know not a good idea๐Ÿ˜‚๐Ÿ˜‚) Atleast the Challenges if we want
23rd Jun 2020, 3:32 AM
Nilesh
Nilesh - avatar
+ 17
Whenever you tried to send messages it must be showing pending ๐Ÿ˜†๐Ÿ˜†๐Ÿ˜†๐Ÿ˜†๐Ÿ˜†. It happened with me yesterday but what I did was I went to the settings and cleared all the caches and it started working again. Secondly this new update of Sololearn has entirely made the server down who haven't updated yet aren't facing this difficulty
22nd Jun 2020, 9:10 AM
Nilesh
Nilesh - avatar
+ 17
How to solve? 1. Clean your app caches inside your phone settings, 2. If you've installed the last update of the app, uninstall and reinstall it. 3. If you still have the same problem, uninstall it and install an older version (May or even April ). on Apkpure for eg Let me know if one of those tuto worked for you. Have a nice day
22nd Jun 2020, 9:23 AM
Jฮžฮœฮ” ๐Ÿ‡จ๐Ÿ‡ฉ๐Ÿ‘‘
Jฮžฮœฮ”  ๐Ÿ‡จ๐Ÿ‡ฉ๐Ÿ‘‘ - avatar
+ 14
MiKoLa๐Ÿ”ฅ3L17.6L16=>L18 Yesss, same here!! I have tried resending a hundred times! Fา‰Rา‰Oา‰Nา‰Tา‰ ๐Ÿ”š& ๐Ÿ”™๐Ÿ”š/ ๐”ธ๐•ฃ๐••๐•ฆ๐•š๐•Ÿ๐•  Lover yess!! some people are not facing such kind of a problem! David Dolejลกรญ I can't lose the progress of this account! I have checked it in another device too, still the same problem! GAWEN STEASY Mods can convey this to the developers! Nileshโœฐ How to clear the cache? I am not able to see this option? Jฮžฮœฮ” ๐Ÿ‡จ๐Ÿ‡ฉ๐Ÿ‘‘ How to do that?
22nd Jun 2020, 8:54 AM
Namit Jain
Namit Jain - avatar
+ 12
Is it still not coming? Then wait untill it started working properly since I also did the same
22nd Jun 2020, 10:28 AM
Nilesh
Nilesh - avatar
+ 12
Namit Jain it would be so good if they disabled it completely but the point is some people can send msgs and some can't so all I am doing is staring at the texts and can't reply come off it it's frustrating!
22nd Jun 2020, 1:43 PM
Mehnaz โœจ
Mehnaz โœจ - avatar
+ 12
It's three days since it's happening with me.. I reinstalled the app. I cleared cache. Still i face the same.. Now I'm leaving groups
24th Jun 2020, 2:26 PM
$hardul B
$hardul B - avatar
+ 11
Namit Jain where is the source of the news๐Ÿ˜‚?
22nd Jun 2020, 1:40 PM
ProfOduola๐Ÿ™๐Ÿ‡ณ๐Ÿ‡ฌ
ProfOduola๐Ÿ™๐Ÿ‡ณ๐Ÿ‡ฌ - avatar
+ 11
๐Ÿ’ Mehnaz๐Ÿฆ„ Yesss!! Same here!๐Ÿ˜”๐Ÿ˜”
22nd Jun 2020, 1:44 PM
Namit Jain
Namit Jain - avatar
+ 11
๐Ÿ˜…๐Ÿ˜…๐Ÿ˜… Mehnaz [ Studying ๐Ÿ“š๐Ÿ“–๐Ÿ“• ] not it seems like it's your mobile problem. Because I updated it again today from play store and it worked fine .
22nd Jun 2020, 3:52 PM
Ayush Kumar
Ayush Kumar - avatar
+ 11
Fา‰Rา‰Oา‰Nา‰Tา‰ ๐Ÿ”š& ๐Ÿ”™๐Ÿ”š/ ๐”ธ๐•ฃ๐••๐•ฆ๐•š๐•Ÿ๐•  Lover you are in this thread, you see the problems many are facing. Communication will be easier for the time being in Q&A DISCUSSIONS sessions like this, and not through DM direct messages, hope you now understand ๐Ÿ˜‚
23rd Jun 2020, 3:28 AM
ProfOduola๐Ÿ™๐Ÿ‡ณ๐Ÿ‡ฌ
ProfOduola๐Ÿ™๐Ÿ‡ณ๐Ÿ‡ฌ - avatar
+ 11
โ€Žโ€โ€โ€Ž โ€Žใ‚ซใ‚ทใƒฃใƒƒใƒ—ใ‚ฏใƒžใƒผใƒซ I have already done that!!! I have tried 3.2, 3.1.2 and 3.2.1 But none of them are solving my problem, so atlast I updated SoloLearn to the latest version! Can you pls tell which version are you talking about!! So that I can try that too
24th Jun 2020, 8:32 AM
Namit Jain
Namit Jain - avatar
+ 10
I have the same issue right now
22nd Jun 2020, 8:54 AM
Ahmed Shoรกib
Ahmed Shoรกib - avatar
+ 10
Download and install a previous version of Sololearn and it will work , i can send messages even when my network is slow ๐Ÿ™‚
22nd Jun 2020, 3:25 PM
vaibhav
vaibhav - avatar
+ 10
ihshu๐Ÿ’ž I have tried that already! I mailed at info@sololearn.com They said that they are aware of it and are fixing it! It will soon be fixed!
22nd Jun 2020, 3:43 PM
Namit Jain
Namit Jain - avatar