+ 46

Why is Sololearn app so slow

It can't load, it's too slow, takes long time to load challenges. I have great internet connection but app is still so slow.

24th Mar 2019, 9:03 AM
Tyler Burton
30 Rรฉponses
+ 38
This has been going on for more than half a year, too.
24th Mar 2019, 9:10 AM
HonFu
HonFu - avatar
+ 23
Maybe it's due to the server infrastructure being inadequate to cope with the peak load due to the hundreds of thousands of new users that seem to sign up and use the app every month.
24th Mar 2019, 11:26 PM
Sonic
Sonic - avatar
+ 22
This is a problem that gets worse with each update. Maybe more processes? More users? More of everything?
24th Mar 2019, 4:16 PM
๐Ÿ‘‘ Prometheus ๐Ÿ‡ธ๐Ÿ‡ฌ
๐Ÿ‘‘ Prometheus ๐Ÿ‡ธ๐Ÿ‡ฌ - avatar
+ 19
Everybody knows that occasionally you can't access a service because your connection is bad or something's wrong with your equipment. The main problem is that Sololearn app can't handle the flow, but with their messy exception handling keep telling the users it's their fault! I would be very happy not to read *any* comment anywhere on Sololearn going 'Your connection might be bad' until the problem has been fixed (if ever). Because understand this: You're actually helping SoloLearn masking their deficiencies!
25th Mar 2019, 10:20 AM
HonFu
HonFu - avatar
+ 12
Ridzwan, it's really not about a specific program version or smartphone or wify. It's a global problem with the origin being sololearn itself.
24th Mar 2019, 9:09 PM
HonFu
HonFu - avatar
+ 10
I think we should ask @Sololearn... wait, why didnโ€™t it worked? Well we should ask Sololearn 's official account for that. (But how?)
24th Mar 2019, 12:48 PM
Ayan Fox
Ayan Fox - avatar
+ 10
I agree with You HonFu ๐Ÿ˜ฏ
25th Mar 2019, 10:22 AM
Rishabh Singh
Rishabh Singh - avatar
+ 9
Sonic That has been what I have been thinking also.
25th Mar 2019, 12:25 AM
Decimis โ€  ๐•ฏ๐–Š๐–ˆ๐–Ž๐–’๐–Ž๐–˜
Decimis โ€  ๐•ฏ๐–Š๐–ˆ๐–Ž๐–’๐–Ž๐–˜ - avatar
+ 8
You can write them an e-mail. SoloLearn account only sends as far as I've observed .
24th Mar 2019, 2:49 PM
HonFu
HonFu - avatar
+ 8
All those who are saying it is server issue, probably it is not. Firstly, I too thought that. But it is not a server problem as website is working fine. This problem only reproduces in the app
25th Mar 2019, 3:44 PM
Letsintegreat
Letsintegreat - avatar
+ 7
Because of the contrast and traffic on the server. The server us small thus the traffic is huge. Note: it took me 16 seconds to load this page at 3mb/s speed.๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”
25th Mar 2019, 3:33 AM
Anshumaan Mishra
+ 6
To many users loads their stuffs at same time either it is comment or code , this reduces the calibration time of this app . And hence it becomes slow
26th Mar 2019, 4:27 AM
RISHABH MISHRA
RISHABH MISHRA - avatar
+ 6
Their server are slow or they can't handle too much traffic, sololearn is getting slower as every day many new users create account and start learning and chatting with each other this makes their server busy all the time, i have noticed that sololearn gets much slower in evening than at noon or night. I can save my codes almost instantly in night may be because less users are online and servers are free at that time.
26th Mar 2019, 7:58 AM
Vikas Tiwari
Vikas Tiwari - avatar
+ 5
๐•ฏ๐–Š๐–ˆ๐–Ž๐–’๐–Ž๐–˜ ~ Decimis You misunderstood me. I meant to say this problem is not a *server issue*.
25th Mar 2019, 4:03 PM
Letsintegreat
Letsintegreat - avatar
+ 5
Leon lit Sololearn looks like pre-Google era, where the internet full of junk stuffs, Yahoo Search Engine showed majority of marketing and spammed websites. Only Google later on could policed the content of the websites, built a good eco system now. We need someone like Google to make thing right.
26th Mar 2019, 2:55 AM
Calviีฒ
Calviีฒ - avatar
+ 3
You can send a email to sololearn or give your feed back in the lesson section
24th Mar 2019, 6:24 PM
George S Mulbah II
George S Mulbah II - avatar
+ 3
There are problems with the homepage as well, not only with the app. I tried from different pcs and browsers. Sometimes you try to save your code, but it just 'loads and loads' and nothing happens. Only difference is that there's no output about my internet. ;-)
25th Mar 2019, 11:01 PM
HonFu
HonFu - avatar
+ 2
Maybe it's due to more user, more process.
25th Mar 2019, 5:52 PM
Surya - MAKAUT
Surya - MAKAUT - avatar
+ 1
Rishabh, really, you still believe that's the problem? You've been around a while; never saw anything happen that couldn't be blamed on your equipment?
25th Mar 2019, 10:13 AM
HonFu
HonFu - avatar