+ 7

All my work was cleared

I have finished 3 exercise modules and was working on the exception module. But suddenly all my work record are disappeared and i have to start from 1st exercise. It is so frastrated to have to do that.

15th May 2017, 2:33 AM
HOU zhiang
5 odpowiedzi
+ 41
[edited] You may have accidentally reset your progress: All course history/records gets cleared as a result: You'll have to start again: from scratch!
15th May 2017, 3:58 AM
<^>washika D<^>
<^>washika D<^> - avatar
+ 5
Hi thanks for answering my question. Would you tell me how can I backup my work? I cannot find a 'backup' button in the app.
15th May 2017, 3:00 AM
HOU zhiang
+ 5
Its strange.Once you have completed a module ,the status will be updated in the server.You might have reset the status.
15th May 2017, 3:23 AM
Sandeep Balachandran
Sandeep Balachandran - avatar
+ 3
@Sandeep. that's true. as long as u have an Internet connection and u have completed a module your work is automatically saved. Use your log in details from another phone and you will still get your progress the same
15th May 2017, 3:49 AM
Kaka
Kaka - avatar
+ 2
i think that you did on ofline, and when you opened the app on device, you lost all progress as none of it was saved on servers
27th May 2017, 1:45 PM
Devesh Anand Srivastava
Devesh Anand Srivastava - avatar