Welcome to the Sololearn Discuss forums!

Question

Welcome to Sololearn’s forums!

Our Content Creation and Community Guidelines: https://www.sololearn.com/Content-Creation-Guidelines/

Please DO:
--Be as clear as you can on what your issue is.
--BE KIND – please remember that everyone (well, other than pesky spam bots) is a person and deserves respect.
--STAY ON TOPIC – please keep your answer or comment to that topic.

Please do NOT:
--Post spam or advertisements
--Plagiarize code
--Post inappropriate content
--Otherwise violate Sololearn policies

Answer 1

With the rise of AI programs and services, this is a good time to talk about how copy-pasting an AI answer is not actually helping the community nor yourself. Asking an AI a question without examining the answer, understanding the answer, and making sure the answer is accurate will impede the learning process. It will potentially teach the wrong thing, and the lack of critical thought involved will not help anyone to retain the information needed. Keep in mind that most of these AIs have a lot of learning to do themselves and do not always return the correct answer. Presenting an AI’s work or “knowledge” as your own also violates our guidelines against plagiarism. If an answer or other content is determined to be solely AI-generated, it will be removed and disciplinary action will commence as with any other guideline violations.

If you’re interested, you can find some further guidelines and use cases on how to cite sources here: https://code.sololearn.com/WjKS36hKsCoE/?ref=app

In this vein, a reminder that asking for help is encouraged, but requesting an answer without doing any of the work yourself is not. Asking for homework answers without trying to understand nor attempt to find the answer yourself is not permitted here. As stated previously, this does not help your learning journey. The same is true for those willing to make answer-only comments. Doing so does a disservice to the person asking the question as it does not help them learn why the answer is correct.

Answer 2

Hello all!
This area is where to come with your questions, your answers, and to be supportive of one another.

We have Moderators working behind the scenes to keep everyone safe, review user reports, and clean up inappropriate content. We also have amazing community Mentors who are knowledgeable, helpful, and just all-around awesome people. You can learn more about the Mentors here: https://www.sololearn.com/Sololearn-Mentors

If you find content violating our policies, please report it! On mobile, there should be three vertical or horizontal dots next to each post, comment, question, profile, code. You’ll be able to report the content directly to our moderation team from there.
You can also send reports into [e-mail], please be sure to include all relevant information, links, and screencaps where applicable.

Happy Sololearning!

Answer 3

Tapabrata Banerjee moderators need to have certain abilities and powers in order to clean content and address user reports, so there is nothing “ceremonial” about the role.

Mentors have some “powers” that are mostly perks (for example their reports are able to be prioritized and they have direct access to Sololearn staff, which I would count as powers).

Mirielle the moderators are not going to be the same as before, their role is going to be less visible as they will only be removing inappropriate content, issuing warnings, and similar. I am not actually a “moderator” behind the scenes, I am a staff member. We will be getting visible staff accounts in the not far future to help differentiate all of this. Is there a particular reason you need their handles? (if so, I can grab them on Monday!)

There is no more hierarchy for moderators, all of them are expected to be performing the same actions and duties as one another.

Answer 4

is the thread
https://www.sololearn.com/discuss/524028/?ref=app

now useless? Also, will the "Q&A Discussions" section be reviewed by the Moderators themselves or only "Report"-ed questions will be looked at? If it's the former, can we expect this section to become cleaner, because honestly, it could really use some cleansing in it's current state.

Bunny
EDIT: Another question. How will issues that would be better handled by community members be addressed. For example, although it's rare, there have been times of internal arguments which led to posting of DMs publicly or people leaving SoloLearn etc., and moderators had to step in. How will such situations be handled?

Also, if for example, my code gets deleted and I'm not satisfied with the reasoning. Who should I approach? Should I contact SoloLearn directly, or the mentors, or will there be some means of communication between the moderation team and the community.

Thanks!

Answer 5

So, what is the difference between Moderators and Mentors?
We can see Moderators as community members like before?

Answer 6

XXX we are going to phase that thread out. It’s not going yet, and I’ll edit an enddate onto it when I have a set one.

Moderators will be prioritizing reported content, but they will be balancing that with combing through the Dicuss section itself to try and catch things before they can even be a problem.

Answer 7

Solomoni Railoa we are aware of the issue! The devs are working as quickly as they can on it 🤞

In general, the fastest way to report bugs beyond the built-in report function is to email us at [e-mail] so you can include screencaps, video recordings, and any other extra information.

Answer 8

No ETA yet unfortunately Simon Sauter but im hoping i can at least get an approximate timeline soon. Summer is messing with planning, MY planning at least 😝

Answer 9

Ausgrindtube The ability to sticky or pin posts (and close them!) is something planned, so the long-term answer is yes! As soon as we are able to.

Answer 10

Simba you will be able to see Moderators, yes! But they are not necessarily active members of the community so much as tasked with moderating content and keeing the space clean.

Answer 11

XXX for your next questions! If there is an inter-community argument or falling out, as long as no one violates Sololearn policies, moderators likely won’t get involved. If things are heading in that direction publicly or otherwise head towards policy violations, someone should be stepping in to remind folks of the guidelines and to have them take it elsewhere.

Community concerns can always be brought to me directly or to the moderators. If you’re close with any of the Mentors, any of them can escalate concerns to me as well.

For any disputes, like content removal you disagree with or similar, please always send it in to [e-mail]. From there, it bypasses the moderator reports and will be reviewed by me or other staff so we can ensure that the right call is made and clarification is given to the appropriate parties.

Answer 12

Paul mentors have “Mentor” next to their name, similar to mods!

Answer 13

Thank you for letting me know Pannochka🇺🇦 ! I’ll ask one of the Russian-speaking mods to take a look through your reports on their next shift so we can take care of any outstanding ones ASAP.

If there is content that has been erroneously deleted, please please don’t hesitate to email in ([e-mail]) so we can investigate it and get things corrected.

Answer 14

If your answer was something that appeared to be answer-only to a question where someone was trying to get others to do their work for them, there’s a chance it was removed…
I can look into it for you later to review it, Mirielle 👍

Answer 15

Bunny ,

are the two links in your post not working?

Answer 16

Simon Sauter It is also clickable in my device but some devices and Android versions (less than api level 23 | Android 6.0) may not open these links

Answer 17

I want to appeal to Sololearn to add the Online or away (offline) status feature to profiles both on the user info page (profile), in group chats and private messaging arena. It would be Cool.

Thanks for listening!

Answer 18

The link to Sololearn.com aren't accessible from within the Sololearn app. So you can see the Content Creation Guidelines here I have optimized it for mobile
https://code.sololearn.com/W1AxdV4e2H68/?ref=app

Answer 19

Bunny for some reason sololearn has blacklisted their own domain 😂 so how about using url shortener to make navigation to web links easier

This link don't work.
www.sololearn.com/Sololearn-Mentors

Update: It works now.

Answer 20

Donthack made a list of mentors:
https://code.sololearn.com/WyA5fYFNu23T/?ref=app