+ 2

SoloLearn Pro bugged?

I accepted the free trial which shows in my app management will expire on August 15th, however after accepting the free trial the app crashed. Now it’s still offering me to try SoloLearn pro free trial, but when I continue it says error as I already have the free trial? How can I tell if I truly do have the pro running or not? I noticed in comments it says pro next to peoples name, but I’ve posted a comment and it does not say pro next to mine. Does anyone know if there’s a fix or how to contact support?

1st Aug 2022, 9:28 PM
Lord Goblin
Lord Goblin - avatar
2 Respostas
+ 3
email info@sololearn.com
1st Aug 2022, 9:35 PM
Slick
Slick - avatar
+ 3
I found a workaround for it if anyone crosses this bug in the future. Cancelling your appstore subcription and trying to resubscribe in the app did not fix this problem for me. Instead, go to the Sololearn Pro website and subcribe your account to pro there, this fixed the issue for me and hopefully will for others in the future. Hope this helps someone in the future, please like this post if you have found it helpful!
1st Aug 2022, 10:08 PM
Lord Goblin
Lord Goblin - avatar