Pro membership not working?

Question

I upgraded my account to pro, but it's not working. Last time I upgraded, it was available immediately, but not this time, and Google Play says I have to start using it within three days. I have even reinstalled the app, but it didn't help.

Answer 1

Alhaaz But I have already sent a message via the feedback system.

Answer 2

Use the feedback inside the apps contact the team.
I found it get respond faster than email.

Answer 3

Wong Hei Ming Should I provide order number when using the feedback function or does the system automatically recognize my account?

Answer 4

Quantum
I don't know, but providing more and precise info helps I think.

Answer 5

Wong Hei Ming Okay, I'll try that.

Answer 6

give feedback on info.sololearn.com

Answer 7

Alhaaz How long is the response time on emails to that email address?

Answer 8

Quantum maybe 1/2days or even more less up to 2/4hrs..

it depends on when SL dev team seen it

Answer 9

Quantum maybe they not seen yet but will soon!

Answer 10

That blows man. Theyre still trying to charge me a full yr when I signed up for the Monthly payment option.